Terms Of Service

Services Provided

Integrity Appliances LLC sells used appliances and provides scheduled in-home appliance repair services. Availability, pricing, and service timelines may vary.

 

Appointments & Scheduling

• All sales visits and repairs are by appointment only.
   

• Someone age 18+ must be present during service.
   

• Missed appointments may result in a service fee.
   

 

Appliance Sales & Warranty

• Appliances include either a 60-day or 90-day limited warranty, depending on the model and written terms at purchase.
   

• Warranty covers only the mechanical or functional issues stated in the written warranty.
   

• Warranty does not cover damage from misuse, improper installation, power surges, flooding, pests, or alterations after purchase.
   

• Warranty service may include repair, part replacement, or appliance replacement at our discretion.
   

• Payment is due at purchase unless otherwise agreed in writing.
   

 

Repair Services

• Estimates are based on information provided and confirmed after inspection.
   

• All costs are disclosed before work begins.
   

• If replacement is more cost-effective than repair, we will inform you, but the choice is yours.
   

• We are not responsible for unrelated or pre-existing issues.
   

 

Parts & Materials

• OEM parts are used when available.
   

• Special-order or shipped parts may affect repair timelines.
   

• Some parts warranties follow the manufacturer’s policy.
   

 

Parts Warranty

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New Parts

New guaranteed parts include a 90-day to 365-day warranty, depending on manufacturer coverage.

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Labor Warranty

Labor for covered part installation is guaranteed for 90 days to 6 months, and only if the part fails due to a manufacturer defect.

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Aftermarket Parts

Aftermarket parts may not include extended warranties. Coverage is limited to what the supplier provides.

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Used Parts

Some used parts may include up to a 90-day warranty, depending on availability and service performed.

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Not Covered

• Misuse, power surges, improper installation, or neglect
   

• Failures caused by plumbing, electrical issues, vents, or unrelated problems
   

• Cosmetic parts, accessories, or consumables
   

• Parts installed by anyone other than Integrity Appliances LLC
   

• Diagnostic or service fees unrelated to the warrantied part
   

 

Payments

Payments may be made by cash, card, or other accepted methods. All sales are final unless otherwise stated.

 

Returns

• No returns are accepted after the warranty period ends.
   

• Refunds are only issued when required by Oregon law.
   

 

Limitation of Liability

• We are not responsible for loss of food, perishables, or incidental damages.
   

• Liability is limited to the purchase price of the appliance or repair performed.
   

• We are not responsible for pre-existing or unrelated failures.
   

 

Website Use

All website content is owned by Integrity Appliances LLC and may not be reproduced without permission.

 

Compliance With Oregon Law

We operate in accordance with:

• Oregon Unlawful Trade Practices Act (ORS 646.608)
   

• Oregon written warranty disclosure laws
   

• Customer rights for clear and honest service information
   

 

Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or rent customer data.

 

Changes to Terms

These Terms may be updated at any time. Changes will be posted with a revised date.

 

Contact

For questions about these Terms & Conditions, please contact Integrity Appliances LLC.